“Smilekarts” is a trademark of Smilekarts India Private Limited, a company incorporated under the Companies Act, 2013 with its registered and corporate office at Shop No.3, Devli Niwas, opp. Pramukh Villa, Nr, Krishna Hospital, Amli, Silvassa, Dadra & Nagra Haveli Pincode - 396230 in the course of its business. The domain name smilekarts.com is owned by the Company.

The Company regards your privacy & worth the trust you place in it. Here is the Company’s Privacy Policy which gives the details in which information associating to you is collected, used and disclosed.

Customers are always suggested to read and understand our Privacy Policy carefully, you agree to be bound by the terms and conditions of the Privacy Policy by accessing the website/app and consent to the storage, collection and use of information relating to you as provided herein.

Please do not access or operate the website/app, if you do not accept or agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information.

It is firmly suggested to everyone whosoever is visiting our website that you regularly review our Privacy Policy as posted on the website/ App. Because our Privacy Policy is included into the Terms and Conditions of use of the website/ app and is concern to change from time to time without notice.

In case if you have any queries regarding our Privacy policy, please do not hesitate & get freely connect to us at: info@smilekarts.com

We have place appropriate physical, electronic and managerial procedures to protect against the loss, misuse and alteration of the information under its control. For example, the servers of the company are accessible only to authorized personnel. Your personal information is shared with authorized personnel and with employees only on a need to know basis provide the services and to complete the transaction requested by you.

Please note in any condition company will never ask you to share any sensitive data or details via telephone or email. Please do not respond if you receive any such request by email or telephone, instead forward the information relating to the same to info@smilekarts.com for necessary action.

Through this website we can automatically track certain information about you based on your behaviour.This information is composed & examined on an aggregated basis. In case of internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users we may use this information. This information may include your IP address, your computer browser information, the URL that you just came from (whether this URL is on the website or not), which URL you next go to (whether this URL is on the website or not) and other information associated with your interaction with the website.

We may also share your Mobile IP/Device IP with third party(ies) and to the best of our knowledge, be-life and representations given to us by these third party(ies) this information is not stored by them.

From time to time we always assemble and reserve the personal information on the website/app provided by you. The only details we use or collect from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:

1. To provide you the services opted for by you;

2. To time to time communicate related information of necessary account and product/services.

3. allow you to receive quality customer care services;

4. To take on fraud and money laundering prevention checks, and comply with the highest security standards;

5. To comply with applicable laws, rules and regulations; and

6. To provide you with information and offers on products and services, on updates, on promotions, on related, that we believe would be of interest to you.

We can also use your contact details to send you the offers based on your interests and prior activity. Company can use your information to contact you as a survey respondent, to notify you if you win any contest, and to send you promotional materials from its contest sponsors or advertisers.

Contacts Permissions: It enables Smilekarts to subscribe you and your contacts to Smilekarts promotional emails, messages, ongoing offers etc. if you allow Smilekarts to access your contacts (including contact number, email id etc.), and you and your contacts will be able to access a variety of social features such as sending across referral links to your friends, inviting your friends to try our app, etc. through this permission. To make recommendations of grocery items you placed we may also use this information. All this information which will be synced from your phone, will be stored on our servers.

Further, from time to time you may allow to choose for providing payment related financial information (credit card, debit card, bank account details, billing address etc.). We always make sure that the highest possible degree of care available under the technology presently in use. We committed to keep all the sensitive data received by you are safe at all times and ensure that such data/information is only transacted over secure website [of approved payment gateways which are digitally encrypted].

The Company will use your financial details only to complete a transaction with you and not for any other purpose.

Any specific information that you wish for us not to use, collect or store, we always try to provide you the option of not to disclose to the extent possible. You may also opt from the Company of any non-essential communications, and also choose not to use a specific service or features on the website/application.

Further, transacting over the internet is risky which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing about any suspicious activity to our customer care team

To measure promotional effectiveness, and promote safety and trust Company may use data collection devices such as “cookies” on certain pages of the website. “Cookies” are small files that assist us in providing our services placed on your hard drive. Company offers certain features that are only available through the use of a “cookie”.

Company can provide information that is targeted to your interests with the cookies. The Company also use cookies to allow you to enter your password less frequently during a session. Most cookies are “session cookies,” that means they are automatically deleted at the end of the session from your hard drive. You are always free if your browser permits to decline our cookies, although in that case you may be required to re-enter your password more frequently during a session and may not be able to use certain features on the website.

Additionally, the Company does not control the use of cookies by third parties, you may encounter “cookies” or other similar devices on certain pages of the website that are placed by third parties.

If you send the Company personal correspondence, such as emails or letters, the Company may collect if other users or third parties send us correspondence about your activities on the website into a file specific to you.

The website may contain links to other websites. We are not responsible for the privacy practices of such websites which we do not manage and control.

Any information or details you have provided, if you wish to alter or update, you may do so online on the website itself at any time you want. As an alternative, you may also alter or update such information by directly contacting to the company by sending an e-mail to: enquiry@smilekarts.com

You may contact the Company in case if youloss the access of the website by sending an e-mail to: info@smilekarts.com

Mr. VivekTripathy

Smilekarts Private Limited

Shop No.3, Devli Niwas, opp. Pramukh Villa, Nr, Krishna Hospital, Amli, Silvassa, Dadra & Nagra Haveli Pincode - 396230

Email address: info@smilekarts.com

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